Frequently Asked Questions

GENERAL QUESTIONS

  • What areas does Cranberry Locksmith serve?

    We are based in Cranberry Township, PA and serve the surrounding communities including Wexford, Mars, Seven Fields, Zelienople, Pittsburgh's North Hills, and Butler County. Call us at (724) 772-2322 to confirm service in your area.

  • What are your hours?

    We are open Monday through Sunday, 9:00 AM – 9:00 PM. If you have an urgent security need, call us directly at (724) 772-2322 and we will do our best to help.

  • How long has Cranberry Locksmith been in business?

    Cranberry Locksmith has been serving Cranberry Township since 1991 — over 30 years as the area's original and premier locksmith. We are family-owned, fully licensed, and insured.

  • Are you licensed and insured?

    Yes. Cranberry Locksmith LLC is fully licensed and insured. We are a family-owned operation with over three decades of experience — your property is always in professional hands.

  • Do you offer discounts?

    Senior citizens and military veterans always receive 10% off. Simply mention your status when you call or when our technician arrives. We also offer free quotes on most services — call (724) 772-2322.

  • What payment methods do you accept?

    We accept Visa, Mastercard, American Express, and Discover. If you have questions about payment options before scheduling, give us a call at (724) 772-2322.

LOCKOUTS & REKEYING

  • I'm locked out of my home — what should I do?

    Call us immediately at (724) 772-2322. We will dispatch a licensed technician to your location as quickly as possible. Our team is trained to open doors without damage whenever possible, protecting your home and your lock.

  • What is rekeying, and when do I need it?

    Rekeying changes the internal pins of your existing lock so that old keys no longer work — without replacing the entire lock. It is the right call when you move into a new home or apartment, have a roommate or relationship change, lose a key or have one stolen, or let go of an employee with key access. Rekeying is typically less expensive than full lock replacement.

  • Should I rekey or replace my locks?

    Rekey when your locks are in good shape and you only need to change who has access. Replace when locks are damaged, worn out, or you want to upgrade to higher-security hardware. Cranberry Locksmith will assess your situation and recommend the most cost-effective path.

  • How much does a locksmith cost in Cranberry Township?

    Pricing depends on the service — lockouts, rekeying, key duplication, and safe service each have different rates. We offer free quotes on most jobs. Call (724) 772-2322 for a fast, honest estimate with no obligation.

COMMERCIAL & BUSINESS SERVICES

  • What commercial locksmith services do you offer?

    We provide a full range of commercial services including master key systems, rekeying and lock replacement, commercial door hardware and door replacement, access control systems (ACS), keypad, key fob, and card reader installation, and industrial and municipal locksmith services.

  • What is an access control system (ACS)?

    An access control system lets you manage who enters specific areas of your building without physical keys. Options include keypads, key fob or card readers, and biometric scanners. ACS is ideal for offices, warehouses, schools, and any facility with controlled-entry needs. We design and install custom ACS solutions for businesses of all sizes.

  • What is a master key system?

    A master key system allows a single master key to open multiple locks, while each lock also has its own individual key. Common in apartment buildings, hotels, offices, and schools, it simplifies access management without requiring staff to carry large key rings. We design and install master key systems for any property size.

SAFE SALES & SERVICE

  • Do you sell and service safes?

    Yes. We offer safe sales for homes and businesses, including delivery and installation. We also service and repair existing safes — combination changes, lockout openings, and maintenance. Whether you need a compact home safe or a commercial vault, we can help you find the right fit.

  • How do I choose the right safe?

    Consider what you're protecting and from what threat — fire, theft, or both. Key factors include the size of what you need to store, the safe's fire rating (measured in hours and internal temperature), burglary rating (RSC or UL-rated for higher security), and where it will be anchored. Call us and we'll help match the right safe to your needs and budget.

SCHEDULING & CONTACT

How do I schedule a locksmith appointment?

Call Cranberry Locksmith at (724) 772-2322 or email cranberrylocksmith@gmail.com. We are available Monday through Sunday, 9:00 AM – 9:00 PM, and are happy to provide a free quote before your appointment.

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